So, as a company, I've never seen a worse one. Their customer service is atrocious. Strictly speaking about the vape, mine was meh. I ordered mine back in February along with a pfe and 3 extra batteries. They were quick to respond to emails until I finally placed my order. After that, they went dark and all I heard were crickets. I contacted them 5 times over the following 2 months trying to figure out when they were going to ship my product since their website said they were shipping within 2 weeks. After 2 months of 0 communication from them, I sent an email telling them to cancel my order. Still no response. A week after that, I filed a complaint with PayPal since Grasshopper conveniently had no cancel order option. Now, over the 2 months of waiting, I had already purchased a Dynavap and a Fury 2, received them, used them a great deal, and had lost all desire to have the Grasshopper. I wanted my money back from Grasshopper so that I could balance out my other two purchases. Instead of giving me a refund, they rushed a vape out to me so that they didn't have to give me my money back and PayPal was appeased. When I received the vape, it had small scratches on it and it looked like they had pieced together previously used parts to have something to send me. The result was a device that produced no vapor at all, even on setting 5. I decided that the lifetime warranty wasn't worth anything if the company went under because of everyone getting tired of their bullshit. So I abandoned ship, sold it, took the loss, and won't ever look back at them. In my opinion, it was the worst experience I've ever had from any company, anywhere, and the product wasn't any better. I love the idea and concept of the device, and if it genuinely worked as intended, that would be awesome, but given the quality of the device and the negligence of the company, I wouldn't recommend the Grasshopper to anyone... Ever. And no, after all that, I never got a response back from them. The Grasshopper is an unreliable product from a shit company. That's my 2¢ about them. It may be harsh, but it's honestSent from my LG-H932 using 420Vapezone mobile app
It was actually my first vape, picked up with a PFE, and there's much to like about it. I can confirm it's a quick, pocketable full convection microdosing solution for flower. Maybe one of the best there is, some overlapping qualities with the Dynavap, but without the butane lighterHowever, mine's put away, unused in months.Why? If I turn it on and leave it on for several draws, it heats up like flame to a banger! Too hot for the lips, the vapor burning the mouth, throat. If I pulse it like a milaana, I'm constantly toggling the switch. OMG that switch.If you have repetitive stress issues, or if you want even a modicum of discretion, operating the switch is a non starter. It's loud, obnoxious and strenuous. After hours of typing, it just hurts me. Ouch ouch ouch ouch. And it can be heard through doors and even walls. A privacy killer.Was I a frequent or heavy user? No. Probably explains why mine never failed -- I'm an outlier there! Only used it about 30 or 40 times.I feel for the Kickstarter supporters. I backed an (unrelated) project once and it was a drawn out disaster. I'm shocked hopper is still around hocking the thing ... pretty much it's original model.BTW, I'd be happy to part with mine for a bit below the going rate for used if anyone is dead set on trying it. I'll never use it again. Much rather it was a 420VZ person or a ZTeamer than some F*Cer. PM me.